Reservation Cancellation Policy

Any reservation made without insurance is completely non-refundable. No exceptions.

If you did not purchase the travel insurance and have to cancel your reservation you are still responsible for the full amount of your reservation plus the $75 per person cancellation fee.

If you purchased the travel insurance and have to cancel you will be refunded the amount according to the travel insurance guidelines minus the cost of the insurance.

Once a reservation is booked there is a $75 per person cancellation fee with no regard to the reason for the cancellation. This cancellation fee also applies to all cancellations that result in a re-booking.

Any changes made to your booking after the balance due date will be subject to a $25 per person change fee. Any changes requested after the balance due date must be paid for in full upfront even before they are confirmed.

If you are ready to book your stay, please click “MAKE YOUR RESERVATION NOW” tab and fill out the form. Once we receive your information we will being the reservation process. Kindly note, your reservation is not confirmed until your deposit payment is processed, we will then send you an e-mail with your invoice and booking information. Please check both the invoice and personal information on the reservation to confirm that everything is correct. If you have any questions, don’t hesitate to contact MarieSam at mariesam@wrighttravelagency.com

Travel Insurance Rates

During the ongoing pandemic, we strongly suggest that all travelers purchase travel protection insurance. Travel Insurance is not included in the room rates listed above.

The Insurance offered is from a 3rd party and is not part of Wright Travel Agency.

You will have to option to accept or decline the insurance during the reservation process. Insurance must be requested in writing.You will have to option to accept or decline the insurance during the reservation process. You must add insurance at the time the deposit is paid.

• IMPORTANT: This comprehensive travel protection plan provides the enrolled client with three different refund options minus the costs of the insurance – 1) Travel Credit, 2) Cash Refund (original form of payment). Pricing is based on the total package price per person -- rates are determined by the insurance provider and are subject to change at any time. 

This comprehensive travel protection plan provides the enrolled client with a refund or credit in the event they need to cancel their trip for any reason right up to the departure time of the flight. Please contact travel agent for exact insurance rates on your vacation package. 

ROOM RATES FOR HARD ROCK HOTEL PUNTA CANA

The Hard Rock Hotel & Casino Punta Cana consists of 1882 modern and perfectly equipped rooms spread across several buildings throughout the beautiful grounds.

In-Room Amenities
Hydro spa tub
Private bathroom with shower and double vanity
Balcony with a table and two chairs
Mini bar with soda, bottled water & domestic beer
LED TV 55 (IPTV)
Rock Spa® bath amenities
Digital safe (laptop size)
Individually controlled A/C
Coffee maker
Bathrobes & slippers (available upon request)
Direct dial telephone
Bluetooth-enabled wireless alarm clock radio
Hair blow dryer
Iron/ironing board
Free wireless internet
Unlimited phone calls to continental US & Canada
24-hour room service
Selection of Guitars (PICKS program) and Crosley Turntable (WAX program) available upon request and availability
Crave tablet
All rooms and suites are non-smoking

 

Capacity for all Rooms are:
Up to 4 guests (with a maximum of 3 adults and 1 child)


* PLEASE NOTE THE FOLLOWING AS YOU REVIEW THE ROOM RATES: 

- Single: 1 Adult in the room
- Double: 2 Adults in the room (rates shown are per person so you would times that total by 2)
- Triple: 3 Adults in the room (rates shown are per person so you would times that total by 3)

ROOM BLOCK DETAILS
Hard Rock Hotel & Casino is located in Punta Cana, Dominican Republic. The beach with its white sand and turquoise water, the island's tropical climate which is warm all year round, and the abundance of lush greenery all come together to create a truly unique spot and a real treat for the senses.

Thrilling gaming action in the biggest and best casino in the Caribbean, exhilarating nightlife, tantalizing culinary options, state-of-the-art meeting facilities and rooms worth tweeting about, all infused with the legendary rock and roll vibe. This is Hard Rock after all. The best All Inclusive Resort in Punta Cana.

Accommodations at Hard Rock Hotel Punta Cana includes spacious rooms full of light that feature large balconies or terraces fitted out with modern furniture.

The couple's special wedding group rates have been secured and rooms have been blocked off, waiting for you to book your stay! The room categories available are listed below.

- Caribbean Suite King & Sofa Bed (King Bed)
- Caribbean Suite Double & Sofa Bed (Two Double Beds)
- Islander Junior Suite King Bed & Sofa Bed (King Bed)
- Caribbean Sand Suite King & Sofa Bed (King Bed) - these rooms are closer to the beach

If you wish to book a room not included on this list, just let MarieSam know and she can request a discounted group rate for your preferred room type. Please note it does typically take 3-5 business days to receive a quote for a new room category.

The room categories listed above were selected by the couple for their contracted room block.

What is Included in Price?
Room taxes
All-Inclusive Food & Beverage and 24-hour room service
Airport Transfers via AMStar Shuttle Service

What is NOT Included in Price?
Airfare. You are responsible for reserving your own flights. 

Trip Insurance: We highly recommend getting insurance but you have the option to accept or decline when filling out the room reservation form. Please note, any reservation made without travel protection insurance is non-refundable.

PASSPORT REQUIREMENTS
IMPORTANT -- Please note that valid passports are necessary for all travelers and all existing passports must be good for 6 months after returning from international travel per current U.S. regulations. The earlier you get your passport the cheaper it is. We encourage you to secure your passport ASAP because turnaround times for passport renewals and applications can be lengthy. For more information on obtaining a passport visit the The U.S. Department of State page here.

FLIGHTS
Punta Cana International Airport (PUJ) is the best airport to fly into. All flights should arrive and depart from Punta Cana International Airport. With all room reservations made through our room block, airport shuttle transfers to and from our resort is included. Your can book flights on your own but our travel agent MarieSam can also assist you with adding flights to the hotel packaged booked through her. 

HOTEL ACCOMMODATIONS
We have reserved a block of discounted rooms (minimum 3-night stay) at Hard Rock Hotel & Casino Punta Cana, an all-inclusive mega resort about 25 minutes from Punta Cana International Airport (PUJ). Our travel coordinator, MarieSam, will be your go-to for booking a room.

**We kindly ask that you DO NOT book rooms directly through the hotel or on an online travel websites as they will be more expensive for you BUT also because your reservation made through the group block will help secure special amenities and perks for our group. Reservations not made through the group block will require an additional fee for the wedding celebration. ** Also, please note that guests must stay at our host hotel to attend our wedding celebration. If you are not staying at Hard Rock, you will be required to pay a per person visitor's fee to attend our wedding ceremony and reception. 

There is no additional cost to book your travel and lodging through MarieSam. She'll make your room and transfer arrangements to provide the best travel value available!